Custom Products

When ordering a product, if the desired size or configuration isn't on the price list, you can create and order a "Custom Product" and set your own price on the spot.  This avoids the need to clutter your price list with rarely ordered sizes.  This is also a convenient way to add an Extra to the product.

  1. Click on the shopping cart (Order Product tool) .  Alternatively, use the keyboard shortcut "Q" to open the order menu.
  2. Select "Custom Product" from the popup menu.



  3. The Custom Product dialog will appear.



  4. Choose a Presentation Option from the drop-down menu.  It is important to note that if the product has a Supplier attached, only those presentation options available from that Supplier will appear as options.  To access ALL presentation options, hold the OptionAlt key while clicking on the drop-down arrow.
  5. Choose a Production Profile (or use Default).
  6. Select a size from the drop-down menu.  You can choose "manage" if you want to create a custom size.
  7. Enter a quantity and price.
  8. If Product Codes are enabled, enter one manually here.  Because the "Custom Product" doesn't exist in the Product & Pricing Manager, one cannot be automatically generated.
  9. Add any "Extras" if applicable.
  10. Click on the Add button.
Training Video

Ordering Custom Products

 

Important Info - Applied Frames & Mats

When ordering a custom product that includes a mat or frame, you will need to also set a price for these additional components.

 
Adjusting the Cropping on a Custom Product

In the "Custom Product" dialog, the Cropping tool appears at the top-right of the image preview.  Clicking this tool opens the "Working with Images, Cropping view" section, allowing you to adjust the image.  In order to crop the image, a product must be created first.